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Borge Astrup, continued, "This has been a favorable 12 months of modification for us, with our re-branding, enlargement into Eastern Europe and the acquisition of a large new purchaser following a strategic contract with If, the biggest warranty agency in the Nordic and Baltic countries. If has three.6 million traders and near to six,800 employees of workforce. The agency prepare off Puzzel to advance plans to create Europe's biggest cloud-centred oftentimes touch midsection with 3400 brokers. We are seeing more firms with a requirement to functionality worldwide touch amenities in response to a unified solution across slightly more than a few countries and with our cloud-centred oftentimes providing we've now the stable technology that the market calls for."
London, UK, November 01, 2017 - Puzzel (beforehand Intelecom's touch centre entity) has been positioned by manner of Gartner, Inc as a Challenger in the Magic Quadrant for Contact Center as a Service, Western Europe document, for the 3rd consecutive 12 months.*
Borge Astrup, continued, "This has been a favorable 12 months of modification for us, with our re-branding, enlargement into Eastern Europe and the acquisition of a large new purchaser following a strategic contract with If, the biggest warranty agency in the Nordic and Baltic countries. If has three.6 million traders and near to six,800 employees of workforce. The agency prepare off Puzzel to advance plans to create Europe's biggest cloud-centred oftentimes touch midsection with 3400 brokers. We are seeing more firms with a requirement to functionality worldwide touch amenities in response to a unified solution across slightly more than a few countries and with our cloud-centred oftentimes providing we've now the stable technology that the market calls for."
*Gartner, "Magic Quadrant for Contact Center as a Service, Western Europe," Steve Blood, Drew Kraus, Simon Harrison, Daniel O'Connell, 18 October 2017.
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Gartner doesn't endorse any provider, service or product depicted in its assessment lessons, and doesn't recommend technology clients to was once aware about basically the ones vendors with the most convenient scores or other designation. Gartner assessment lessons consist of the critiques of Gartner's assessment affiliation and significantly is no longer at instances very construed as statements of walk in the park. Gartner disclaims all warranties, expressed or implied, with respect to this assessment, at the side of any warranties of merchantability or wellbeing and fitness for a further designated target.
"Consistency in industrial trade is a should have in an ever altering world", pointed out Borge Astrup, Chief Executive Officer of Puzzel. "We obtain as absolutely with Puzzel's 20 12 months historical earlier, consistency and dedication to paintings with traders to take their purchaser interactions to the next degree, are slightly one one of the crucial motives for us recovering our place throughout the Challengers Quadrant from last 12 months and as soon as as soon as again being incorporated in the Report."
*Gartner, "Magic Quadrant for Contact Center as a Service, Western Europe," Steve Blood, Drew Kraus, Simon Harrison, Daniel O'Connell, 18 October 2017.
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Gartner doesn't endorse any provider, service or product depicted in its assessment lessons, and doesn't recommend technology clients to was once aware about basically the ones vendors with the most convenient scores or other designation. Gartner assessment lessons consist of the critiques of Gartner's assessment affiliation and significantly is no longer at instances very construed as statements of walk in the park. Gartner disclaims all warranties, expressed or implied, with respect to this assessment, at the side of any warranties of merchantability or wellbeing and fitness for a further designated target.
